Credits and Disclaimers
Balance & Dizziness Canada gratefully acknowledges the hours and efforts of its dedicated volunteers that support the work of the Society.
Balance & Dizziness Canada does not provide medical advice. This website provides broad general information for education purposes only and is not to be used or relied on for any diagnostic or treatment purposes. The content provided on this website, or through links to other websites, is not a substitute for professional medical advice, diagnosis or treatment. Never rely on information on this website in place of seeking professional medical advice. Always ask your doctor or healthcare provider to help you in interpreting any information in this website or in the linked websites, or in applying the information to your individual case. Never disregard professional medical advice or delay in seeking it because of something you have read on our website.
If you think you have a medical emergency, get immediate help – call 911 or other emergency services right away. If you choose to rely on any information provided by Balance & Dizziness Canada, you do so solely at your own risk.
Balance & Dizziness Canada does not endorse, rank or recommend any of the health professionals, websites, organizations and other resources linked to from this website. Should you consider using services they provide, do so with your own due diligence.
While the content of the Balance & Dizziness Canada website is frequently updated, medical information changes rapidly and therefore some information may be out or date and/or contain inaccuracies or typographical errors. The Society cannot be held responsible, whether directly or indirectly, from any harm, injury, damages, loss inconvenience or liability whatsoever which might arise from use of this website or from your reliance on any information provided on this website.
By visiting this website, you agree to these terms and conditions, which may from time-to-time change or be supplemented. If you do not agree to the foregoing terms and conditions, you should not enter this website.
Collection of Personal Information
Personal Information is information about you that identifies you as an individual, for example, your name, address, email address, or telephone number.
We collect information that you voluntarily provide to us through emails, responses to surveys, search functions, questionnaires, feedback, membership forms, donation forms, Ask an Expert forms and the like. We may also ask you to provide additional information such as your email address, mailing address or phone number if you want to obtain additional services, information, participate in a survey or to resolve complaints or concerns.
Additionally, donation data is also collected by CanadaHelps.org through their donation form used on this Site. The CanadaHelp’s form is secure and complies with the highest level of Payment Card Industry Data Security Standards (PCI DSS).
How Does the Society Use Information Gathered About Online Visitors?
Before forwarding us any personal information, please be advised that any information gathered on our Site may be used in the aggregate for research and development relating to our Site and/or for future site development and to send you promotional materials. In particular, we may use general information gathered about visitors to our Site for the following purposes: to monitor interest in our organisation and to assist us in tailoring the content of our Site to visitors' needs by collecting information about visitors' preferences through the tracking of page view patterns on our Site; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material together with details of any campaigns or drives for donations or memberships that we may run from time to time.
Promotinal and Informational Offers
With the permission of an online visitor, information submitted at the time of registration or submission may be used for marketing and promotional purposes by the Society provided notice of this fact is made available online. If a visitor objects to such use for any reason, he/she may prevent that use, either by email request or by modifying the registration information provided. The Society uses reasonable efforts to maintain visitors' information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact us as described below.
Disclosure of Information
The Society, in common with many web site operators, may use standard technology called "cookies" on its site. Cookies are small data files that are downloaded onto your computer when you visit a particular website. You can disable cookies by turning them off in your browser; however, some areas of the Site may not function properly if you do so.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me," your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Protection of Children Online
The Society considers the protection of children's privacy, especially online, to be of the utmost importance. The Society does not knowingly collect or solicit personal information from children nor does it allow them to become registered users of, or to request information through, our Site or help-seeking information line.
The following additional information applies to registration on our Site. Generally, you are not required to provide personal information as a condition of using our Site, except as may be necessary to provide you with a product or service that you have requested. However, some parts of our Site may be restricted to certain individuals such as health care professionals or our members and the Society may require these individuals to register upon entry by providing us with certain information, such as a username and password.
Protection of Information
Our Commitment to Security
The Society has put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. The Society applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees or contractors, volunteers or Board members on a need-to-know basis.
Our website is encrypted using SSL (secure socket layer).
As payment gateways the Society uses PayPal, Bambora and CanadaHelps. None of these payment gateways share your personal financial details with us.
Storage of Information
Personal information that you share with the Society on our Site is stored on secured database servers at third-party data centres (in whatever country they may be located).
To be removed from our database or to direct questions or concerns about your data to us, please email email@example.com.
Return and Refund Policy
Donations and the purchase of memberships are final*.
*A refund for a donation may be made if the donor has made an error, e.g., a misplaced decimal point, and reports the error within 30 days of the donation. In such cases refunds or amendments will only be done with the approval of the Board.
Official tax receipts for basic membership fees and donations are issued annually.
Editorial Guidelines for Sharing Your Story
- Balance & Dizziness Canada publishes personal stories that contribute to our mission of supporting, inspiring and educating those affected by balance and dizziness disorders.
- We choose stories that complement our goal of providing up-to-date, evidence-based information about balance and dizziness disorders to help people have a solid understanding of their condition and advocate for themselves.
- Stories about diagnoses and treatments that are not evidence-based or that discredit current scientific knowledge or healthcare professionals will not be published.
- Stories will be selected (or not selected) for publication at the sole discretion of the Society.
- All stories are subject to being edited for length, clarity, grammar and content.
- To make sure your voice and message are accurately represented, we will send you a draft to approve before publication, if any edits were made.
- By submitting a story, you authorize Balance & Dizziness Canada to publish it. Accepted stories or extracts may appear on our website, Facebook page, Twitter feed or in our print media.
- Read more about sharing your story.
Updated: December 2019.
Canadian Balance and Dizziness Disorders Society strives to ensure that its services are accessible to people with disabilities. Canadian Balance and Dizziness Disorders Society has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
Accessibility on balanceanddizziness.org
On this website, Balance & Dizziness Canada uses the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows balanceanddizziness.org to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).
Enabling the Accessibility Menu
The balanceanddizziness.org accessibility menu can be enabled by clicking the accessibility menu icon that appears on the left hand side of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
Canadian Balance and Dizziness Disorders Society continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
Despite our efforts to make all pages and content on balanceanddizziness.org fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
Here For You
If you are experiencing difficulty with any content on balanceanddizziness.org or require assistance with any part of our site, please contact us and we will be happy to assist.
Constitution & Bylaws
As an incorporated not-for-profit society, the Canadian Balance and Dizziness Disorders Society complies with the provisions of the BC Societies Act. The Act requires us to have a constitution and bylaws that set out the rules that govern our activities.
If you find our information valuable, we ask you for your help. The cause of supporting those affected by balance and dizziness disorders with ad-free, up-to-date, evidence-based information written for Canadians, needs you. Will you consider becoming its champion by making a gift or becoming a member?