COLLECTION OF PERSONAL INFORMATION
Personal Information is information about you that identifies you as an individual, for example, your name, address, email address, or telephone number.
We collect information that you voluntarily provide to us through emails, responses to surveys, search functions, questionnaires, feedback, membership forms, donation forms, Ask an Expert forms and the like. We may also ask you to provide additional information such as your email address, mailing address or phone number if you want to obtain additional services, information, participate in a survey or to resolve complaints or concerns.
Additionally, donation data is also collected by CanadaHelps.org when their donation form is used on this Site. The CanadaHelp’s form is secure and complies with the highest level of Payment Card Industry Data Security Standards (PCI DSS).
HOW DOES THE ORGANISATION USE INFORMATION GATHERED ABOUT ONLINE VISITORS?
Before forwarding us any personal information, please be advised that any information gathered on our Site may be used in the aggregate for research and development relating to our Site and/or for future site development and to send you promotional materials. In particular, we may use general information gathered about visitors to our Site for the following purposes: to monitor interest in our organisation and to assist us in tailoring the content of our Site to visitors' needs by collecting information about visitors' preferences through the tracking of page view patterns on our Site; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material together with details of any campaigns or drives for donations or memberships that we may run from time to time.
PROMOTIONAL AND INFORMATIONAL OFFERS
With the permission of an online visitor, information submitted at the time of registration or submission may be used for marketing and promotional purposes by the Organisation provided notice of this fact is made available online. If a visitor objects to such use for any reason, he/she may prevent that use, either by email request or by modifying the registration information provided. The Organisation uses reasonable efforts to maintain visitors' information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact us as described below.
DISCLOSURE OF INFORMATION
The Organisation, in common with many web site operators, may use standard technology called "cookies" on its site. Cookies are small data files that are downloaded onto your computer when you visit a particular website. You can disable cookies by turning them off in your browser; however, some areas of the Site may not function properly if you do so.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me," your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
PROTECTION OF CHILDREN ONLINE
The Organisation considers the protection of children's privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we allow them to become registered users of, or to request information through, our Site or help-seeking information line.
The following additional information applies to registration on our Site. Generally, you are not required to provide personal information as a condition of using our Site, except as may be necessary to provide you with a product or service that you have requested. However, some parts of our Site may be restricted to certain individuals such as health care professionals or our members and we may require these individuals to register upon entry by providing us with certain information, such as a username and password.
PROTECTION OF INFORMATION:
Our Commitment to Security
We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. The Organisation applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees, volunteers or Board members on a need-to-know basis.
Our website is encrypted using SSL (secure socket layer).
As payment gateways we use PayPal, Bambora and CanadaHelps. None of these payment gateways share your personal financial details with us.
Storage of Information:
Personal information that you share with us on our Site is stored on secured database servers at third-party data centres (in whatever country they may be located).
To be removed from our database or to direct questions or concerns about your data to us, please email email@example.com.