Payment Policies
Return and Refund Policy
Donations and the purchase of memberships are final*. The purchase of a DVD is final unless it is defective, in which case it may be returned within 15 days of purchase for a replacement.
*A refund for a donation may be made if the donor has made an error, e.g., a misplaced decimal point, and reports the error within 30 days of the donation. In such cases refunds or amendments will only be done with the approval of the Board.
Tax Receipt Policy
Official tax receipts for basic membership fees and donations are issued annually.
If you find our information valuable, we ask you for your help. The cause of supporting those affected by balance and dizziness disorders with up-to-date, evidence-based information written for Canadians, needs you. Will you consider becoming its champion by making a gift or becoming a member?
